Ghost Browser is Not Updating
If Ghost Browser does not automatically update, or if an update gets stuck, please send us a browser issue report. We will get on it right away.
During an update failure, you may see a message that asks if you want to send a report, please do so, as this sends us the reason for the failure and helps us address it.
Browser Doesn't Update
If you browser does not update and you are on Windows, it is most likely because Windows Defender and/or your anti-virus software is blocking the update. To rectify this issue, please see the instructions here to add Ghost Browser as an allowed exception to your firewalls.
How to Report An Issue
If you do not see this message during an update failure, click the
three-dot browser menu in the upper right-hand corner of the browser and select
Report an Issue at the bottom of the menu. Enter your contact information provide details about the update failure and then click
Send.
Uninstall Browser without losing User Data
After sending the report, you can uninstall Ghost Browser, then re-install it from the site to get the latest version without worrying about any update issues. Instructions for
uninstalling the browser without losing user data is here.
Need help? Contact us.